Privacy Policy

Nassour Taxation & Accounting Pty Ltd
ABN: 34 130 916 157

Nassour Taxation & Accounting Pty Ltd (“we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of personal information provided to us.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy applies to information collected through our website, www.nstax.com.au, through our services, or through any other interaction with our firm.

By accessing our website, engaging our services, or otherwise providing us with personal information, you agree to the collection and use of that information as described in this Privacy Policy.

Personal Information We Collect

We may collect personal information necessary to provide our professional accounting, taxation, and advisory services.

This may include:

  • Personal identification details such as your name, date of birth, and contact details
  • Residential or postal address
  • Phone numbers and email addresses
  • Employment and business information
  • Tax File Numbers where authorised and permitted by law
  • Financial and banking information relevant to our services
  • Company, trust, partnership, or self-managed superannuation fund details
  • Records of communication and interactions with you
  • Information required to prepare taxation returns, financial statements, and regulatory reports
  • Any other information reasonably required to provide our services

Where lawful and practical, you may choose to remain anonymous or use a pseudonym when dealing with us.

How We Collect Personal Information

We may collect personal information in a number of ways, including:

  • When you engage us to provide accounting or taxation services
  • Through meetings, telephone conversations, or written correspondence
  • Through email, online forms, or our website
  • When you provide documents or financial records to us
  • When you communicate with our staff or representatives
  • From publicly available sources such as government registers

Where appropriate, we may also receive personal information from third parties such as:

  • The Australian Taxation Office (ATO)
  • Australian Securities and Investments Commission (ASIC)
  • Financial institutions
  • Legal or financial advisers acting on your behalf
  • Other professionals involved in providing services to you

If personal information is received from a third party, we will take reasonable steps to ensure it is handled in accordance with this Privacy Policy.

Purpose of Collecting Personal Information

We collect, hold, and use personal information for the purpose of providing professional services and managing our business operations.

These purposes may include:

  • Providing accounting, taxation, and advisory services
  • Preparing and lodging taxation returns and regulatory reports
  • Communicating with you regarding your financial matters
  • Managing client relationships and maintaining client records
  • Complying with legal, regulatory, and professional obligations
  • Improving our services and internal processes
  • Responding to enquiries or requests for information
  • Sending relevant updates about our services

Where appropriate, we will inform you of the purpose for which your information is collected.

Disclosure of Personal Information

We may disclose personal information where necessary to provide our services or where required by law.

This may include disclosure to:

  • Government authorities such as the Australian Taxation Office
  • Financial institutions
  • Professional advisers including lawyers and auditors
  • Technology service providers who assist in delivering our services
  • Employees, contractors, and related entities involved in providing services

We take reasonable steps to ensure that any third parties who receive personal information are required to handle it securely and in accordance with privacy obligations.

We do not sell, rent, or trade personal information to third parties.

Cookies and Website Information

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

Cookies may collect information such as:

  • Browser type
  • Pages visited
  • Date and time of website access
  • IP address

This information is generally used to improve the functionality and performance of the website.

Most web browsers allow you to control cookie settings through your browser preferences.

Storage and Security of Personal Information

We take reasonable steps to ensure personal information is protected from misuse, loss, unauthorised access, modification, or disclosure.

This includes:

  • Secure electronic storage systems
  • Restricted access to client information
  • Password-protected devices and systems
  • Secure office premises
  • Use of encrypted communication where appropriate

While we take all reasonable precautions, no method of electronic transmission or storage is completely secure. As such, we cannot guarantee absolute security of information transmitted over the internet.

Access and Correction of Personal Information

You have the right to request access to personal information we hold about you and request corrections if that information is inaccurate or incomplete.

Requests for access or correction can be made by contacting us using the details provided below.

We will respond within a reasonable timeframe and may require proof of identity before releasing personal information.

Complaints

If you believe your privacy has been breached, you may contact us in writing with details of your concern.

We will investigate the matter and respond as soon as reasonably possible.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

For more information, visit www.oaic.gov.au or call 1300 363 992.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our business practices.

The most current version will always be available on our website.

Contact Information

If you have any questions about this Privacy Policy or the way we handle personal information, please contact us:

Nassour Taxation & Accounting Pty Ltd
ABN: 34 130 916 157

Website: www.nstax.com.au
Phone: (02) 9758 4077
Email: admin@nstax.com.au

Office Address:
Commercial 3
27–35 Punchbowl Road
Strathfield South NSW 2136

Postal Address:
PO Box 141
Greenacre NSW 2190

Privacy Policy Last Updated: March 2026

Frequently asked questions

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What specific services do you offer to help businesses?

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Do you offer any type of discount or promotion?

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How do they structure fees for services?

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Do you offer financial consulting services?

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